American Made and Built Lighting Company Phantom Products Announces Certification to ISO 9001: 2015 – Press Release
ROCKLEDGE, FL, April 15, 2020—Phantom Products Inc., a designer and manufacturer of innovative military and law enforcement lighting systems,proudly announces that they have been certified under ISO9001:2015 as of March 27, 2020. The company earned certification under Orion Registrar,Inc.
ISO 9001:2015 is the most widely recognized standard quality management systems and helps organizations like Phantom Products to meet the expectations and needs of customers. Phantom Products underwent an evaluation process that included quality management system development, management system documentation review, internal audits and clearance of non-conformances, all of which support identification of corrective actions which we used to implement continuous improvement to the quality management standard.
“Earning ISO 9001:2015 certification will provide additional assurance to our customers that we are focused on continuous improvement and customer satisfaction,” said Phantom Products’ Director Victoria McDermott. it is simply remarkable for a small business to have achieved this goal in one year considering the immense variety of lights we build and design here. Our family has been innovating lights that allow Soldiers, Sailors, Airmen and Marines to return home to their families safely since WWII and we all take that responsibility seriously. This certification reflects the dedication of our employees. The bosses may make the decision to attempt to reach a goal--but the execution is in the hands of our staff, and truly, we are blessed. At Phantom Products we desire to always perform at the highest levels of quality and efficiency. It’s essential to delivering innovative, high quality and customer-focused specialized electronics and lighting systems to our customers so they can come home alive.”
For any company, the road to certification requires time and commitment. Phantom Products began the internal preparation for certification in March of 2019, by evaluating existing procedures and aligning them with the new requirements. Since many of the procedures were already well established and met the requirements, the majority of the year was spent improving documentation and reporting.
In order to achieve this certification, #TeamPhantom worked with a local consulting company, CVG Strategy, located in Viera, Florida. Cindy and Kevin Gholston trained, coached and mentored Phantom employees into understanding, formalizing and presenting the requirements to meet the ISO9001:2015 standards.
Phantom Products’ lights are found worldwide in various pieces of military kit, from military ambulance interiors, to the vests of US Army Aviators, to the kits of USAF Combat Controller Teams responding to disasters around the globe. The company’s corporate headquarters, design center, and manufacturing facility is located in Rockledge, Florida.
Victoria McDermott, Phantom Products, Inc.
Phantom Products is committed to manufacturing innovative lighting solutions, delivered on time, with a commitment to ensuring customer satisfaction through implementation of continual improvement and retaining dedicated and knowledgeable employees.